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Salesforce-Slack-Administrator Valid Study Notes - Key Salesforce-Slack-Administrator Concepts

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Salesforce Salesforce-Slack-Administrator Exam Syllabus Topics:

TopicDetails
Topic 1
  • Security: This domain targets Salesforce Security specialists in identifying Slack product security features that meet organizational needs. Candidates will describe how Slack addresses security governance, risk management, and compliance while recommending features that protect sensitive data.
Topic 2
  • Fundamentals: This section of the exam measures the skills of Salesforce Administrators and covers the key privileges and responsibilities associated with each Slack user role. Candidates will identify unique features of Slack's paid plans and understand the common responsibilities shared by Admins and Owners. Additionally, this section emphasizes the importance of workspace and organization-level settings and dashboards, focusing on how they contribute to effective Slack management.
Topic 3
  • App Administration: This section evaluates the skills of Slack Administrators in managing applications within Slack. Candidates will summarize the value of interoperability for both decision-makers and end-users while learning to use Workflow Builder for automating tasks.
Topic 4
  • Enabling Slack Success: This section focuses on the skills of Admins to develop a vision for Slack within their organization. Candidates will use analytics dashboards to track usage and make recommendations based on data insights, such as channel archival or promoting best practices.
Topic 5
  • Channel and User Group Administration: This section measures the skills of Salesforce Administrators in setting up and managing Slack channels. Candidates will learn when to use channels versus direct messages or group DMs, as well as when to opt for public or private channels.
Topic 6
  • Workspace Administration: This domain assesses the competencies of Salesforce administrators in creating and managing Slack workspaces to meet organizational needs. Candidates will determine when a new workspace should be created and manage the approval process for workspace creation.

Salesforce Certified Slack Administrator Sample Questions (Q151-Q156):

NEW QUESTION # 151
You're a Slack admin creating a list of default prefixes. You want to provide employees with standard naming conventions to use when they create new channels.
After reviewing existing channels, you determine that there are three types of channels that are most often created:
* Slack Connect channels for collaborating with partners.
* Channels for groups within a line of business,
* Channels to support collaboration on specific engagements
What are the three best prefixes to add to your default list?
(Select the THREE best answers.)

  • A. announce
  • B. #help
  • C. #proj
  • D. #slack
  • E. #team-
  • F. #ext

Answer: C,E,F


NEW QUESTION # 152
What would be the expected behavior if a team member in Enterprise Grid is added to an IdP (Identity Provider) group with auto-provisioning enabled to a workspace?

  • A. The member would be automatically added to the new workspace unless it is a hidden workspace.
  • B. The member would be notified that they have a new workspace that they can join and would be unable to dismiss it until they have joined the workspace.
  • C. The member would be automatically added to the new workspace and would be unable to leave.
  • D. There will be no changes to the member's workspace list.

Answer: A

Explanation:
In Enterprise Grid, if auto-provisioning is enabled via an IdP group, when a member is added to that group, they are automatically provisioned to the specified workspace. According to Slack's official Enterprise Grid documentation:
"When a member is added to an IdP group that's mapped to a workspace, they will be automatically provisioned (added) to the workspace, unless the workspace is set as hidden." Hidden workspaces require an invitation or manual addition and are excluded from automatic group provisioning. Therefore, unless the workspace is hidden, members will automatically join it without needing to take any manual action.
(Reference: Slack Administration Study Guide - Enterprise Grid Configuration and IdP Group Management)


NEW QUESTION # 153
You're the Primary Org Owner of a large Slack Enterprise Grid org composed of 10 workspaces for individual business units.
How should you delegate responsibilities appropriately?

  • A. Create a multi-workspace channel for selected members to manage all admin requests for the organization.
  • B. Delegate a Workspace Admin from each business unit to handle everyday tasks, such as member requests.
  • C. Delegate an Org Admin from each business unit to handle everyday tasks, such as member requests.
  • D. Delegate an Org Owner from each business to handle everyday tasks, such as member requests.

Answer: B

Explanation:
Slack recommends:
"Workspace Admins are ideal for handling workspace-specific tasks such as member management, approval of apps, and settings management for individual business units." Assigning Org Admins (B) or Org Owners (D) grants broader permissions than necessary and increases risk.
Creating a channel for managing requests (C) does not delegate actual admin permissions.
(Reference: Slack Administration Study Guide - Delegating Workspace-Level Administration)
-


NEW QUESTION # 154
You're a Slack Org Admin, and your company recently acquired a new business unit. You must decide if you want to add your new teammates to your existing Slack workspaces, or create a new workspace in your Slack Enterprise Grid Org.
You know that this new business unit has strict security and compliance requirements that exceed the policies of your current workspaces. You also expect the new business unit to collaborate extensively with the rest of your company, so they need to feel connected.
What should you consider first when deciding if you need a new workspace?
(Select the best answer.)

  • A. The new business unit's app approval requirements.
  • B. The new business unit's preference to communicate in direct messages (DMS) and private channels to preserve confidentiality.
  • C. The number of multi-workspace channels you think the new business unit will need when collaborating across the org.
  • D. The data retention needs of the new business unit for files and messages.

Answer: D


NEW QUESTION # 155
Your company wants to add outside consultants onto a project in Slack.
They are not allowed to set up their own Slack workspace, and your company is security-focused.
What is your best course of action?

  • A. Create a new workspace for external collaboration, and add the consultants as members.
  • B. Invite the consultants as Multi-Channel Guests, and create a private channel for the consultants and the project team.
  • C. Add the consultants to the project channel as Multi-Channel Guests with a six-month expiration date.
  • D. Create a new channel for the project, and add the consultants to the project channel as Single-Channel Guests.

Answer: D

Explanation:
Slack's recommendation for secure external collaboration is:
"Single-Channel Guests are ideal for providing external users with access to only one channel, maintaining strict control over permissions and access." Multi-Channel Guests (B, C) grant access to multiple channels, which is unnecessary and riskier. Creating a new workspace (A) adds administrative burden and is unnecessary for one project.
(Reference: Slack Administration Study Guide - Managing External Users via Guest Roles)


NEW QUESTION # 156
......

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